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Known for his hands-on leadership and fast operational turnaround.

Consultant | Racquet Resources

USPTA Elite | IPTPA | Padel Certified

James McDonald is a veteran racquet sports director and consultant with expertise spanning tennis, pickleball, squash, platform, and padel. As a partner in Racquet Resources, he specializes in rebuilding programs, improving court operations, and serving as an interim director for clubs and resorts nationwide and internationally. Known for his hands-on leadership and fast operational turnaround, James consistently elevates member engagement, program quality, and revenue. He is widely recognized for delivering innovative, results-driven solutions that align with member expectations and emerging racquet sport trends.
Expertise
  • Program development (tennis, pickleball, squash, platform, padel)
  • Court maintenance evaluation & solutions
  • Seasonal/interim Director of Racquets roles
  • Pickleball sound reduction (SLNCR)
  • Event management & staff training
  • Facility upgrades & project oversight
  • Seasonal Director of Racquets at Highlands Falls & Mountaintop Country Clubs
  • Ensuring club managers are informed and knowledgeable.
  • Consultant/director for Sarasota National & Esplanade
  • Former Director of Tennis at Hollow Rock; built 300+ junior program
  • Special Events Director, Miami Open
  • Instrumental in initial opening success at Tennis at the Barn (Long Island, NY)
  • Former Director of Tennis for Western Australia.

Scott Irwin

CCM, RSPA

Scott Irwin is a veteran racquets and hospitality executive with more than forty years of leadership across the U.S., Canada, and the Caribbean. His career spans tennis director roles, collegiate and professional coaching, racquets consulting, tennis academy ownership, and club/pro shop management. Scott has served in senior positions within HOA/POA communities, racquet clubs, country clubs, and resorts, consistently blending deep racquets expertise with strong hospitality leadership. A former Division I athlete and international touring professional, he competed in ATP and satellite events in 18 countries and later coached both the men’s and women’s tennis teams at the University of Hawaii.

Scott holds the Certified Club Manager (CCM) designation from the Club Management Association of America, the Master Certified Food Executive credential through the American Hotel & Lodging Association, and racquet sports certifications through the Racquet Sports Professionals Association (RSPA). Twice recognized as RSPA Club Manager of the Year for the Southeast (2002, 2021), he remains a life member of the USTA and maintains certifications in ServeSafe, SafeStaff, Certified Pool Operations, and CPR/AED. As a partner at Racquets Resources, Scott works with clubs, resorts, and associations seeking to enhance their racquets programming, strengthen operations, and elevate member and guest experiences. Widely respected for his mentorship and strategic vision, he continues to help shape the next generation of racquets professionals and deliver impactful, results-driven solutions for facilities of all sizes.
A former Division I athlete and international touring professional, Scott competed in ATP and satellite events in 18 countries and served as an assistant coach for the University of Hawaii’s men’s and women’s tennis teams. Today, as a partner at Racquets Resources, he consults with clubs, resorts, and associations seeking to enhance programming, boost membership, improve operational performance, and elevate the overall guest experience. Widely respected for his mentorship and strategic insight, Scott continues to shape the next generation of racquets professionals while delivering results-driven solutions tailored to evolving industry trends.

Senior Racquets & Club Operations Consultant – Racquet Resources

USPTA, PTR, PPA

Nate Griffin brings more than 20 years of leadership in racquets programming, club operations, and membership engagement to Racquet Resources. Known for building positive club cultures, elevating facility standards, and driving strategic growth, Nate has guided some of Florida’s premier racquets facilities and contributed millions in sales and operational improvements across the industry.

Areas of Expertise
  • Club culture development & member engagement
  • Tennis, pickleball, and multi-sport program leadership
  • Operational systems, staffing, and budgeting
  • Facility layout consulting & court maintenance standards
  • Vendor relations, CRM oversight, and corporate partnerships
  • Community outreach, charity events, and league development
  • Client Relations Manager for Mor Sports Group; contributed nearly $4M in 2024 sales
  • Former Regional Corporate Director of Fitness & Racquets for ICON Management (18-club oversight)
  • Director of Racquets at Lakewood National and River Strand, managing 1,600–1,800+ member facilities
  • 2013 USPTA District Pro of the Year
  • Founder of GriffinLeagues.com & co-founder of Salix Reservations